Last Updated: August 18, 2026
WhoPay (“we,” “us,” or “our”) operates the website https://whopay.io/ (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Billing and wallet address
- Cookies and Usage Data
Financial & Transaction Data
When processing payments through WhoPay, financial data (such as payment card details, bank account credentials, or cryptocurrency wallet addresses) is processed through secured partners. We do not store full credit card information on our servers.
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This includes details such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
2. How We Use Your Information
WhoPay uses the collected data for various business purposes:
- To provide and maintain our payment processing Service
- To notify you about changes to our Service
- To facilitate transactions, manage accounts, and issue refunds
- To perform identity verification and satisfy Know Your Customer (KYC) / Anti-Money Laundering (AML) legal requirements
- To monitor the usage of our Service and detect, prevent, and address technical or fraudulent activities
3. Sharing & Disclosure of Data
We may share your Personal Data in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment gateways, hosting providers, risk assessment platforms).
- Legal Requirements: WhoPay may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If WhoPay is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
4. Data Security & Retention
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with statutory legal obligations.
5. Your Data Protection Rights
Depending on your location, you may have the following rights under laws such as GDPR or CCPA:
- The right to access, update, or delete the information we have on you.
- The right to request rectification of inaccurate data.
- The right to object to or restrict processing of your personal data.
- The right to data portability.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@whopay.io
- Website: https://whopay.io/